#3 Erickson Drive, Sylvan Lake, AB

Monday - Friday: 8:30 AM - 5:00 PM

Toll-Free Number: 1-855-624-0911

Email: [email protected]

We Buy & Consign RVs

Privacy Policy

Effective Date: January 21, 2021

Last Updated: Feburary 27, 2025

1. Introduction

Welcome to Sylvan Lake RV (“we,” “our,” “us”). Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

We collect personal information to provide and improve our services, including:

  • Personal Identification Information: Name, address, email, phone number.
  • Financial Information: Payment details for transactions.
  • Technical Information: IP address, browser type, operating system, and browsing behaviour on our website.
  • Cookies and Similar Technologies: To enhance user experience and analyze website traffic.

3. Use of Personal Information

Your personal information is used for purposes such as:

  • Processing transactions and managing orders.
  • Communicating with you regarding services, promotions, and updates.
  • Personalize your experience on our website.
  • Improving our products, services, and website functionality.
  • Complying with legal obligations and protecting against fraudulent activities.

4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

5. Disclosure of Personal Information

We do not sell or rent your personal information. We may share your information with third parties in the following circumstances:

  • Service Providers: Trusted partners who assist in operating our website and services, bound by confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights and property.

6. Security of Personal Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards.

7. Access and Correction

You have the right to access and correct your personal information. To do so, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze traffic. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date will be updated accordingly. We encourage you to review this policy regularly.

11. Limitations of Liability; Indemnity

IN NO EVENT SHALL SYLVAN LAKE RV BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR WEBSITES OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, OUR WEBSITES.

You agree to defend, indemnify, and hold harmless Sylvan Lake RV and its affiliates, and their respective officers, directors, employees, and agents from and against any liabilities, losses, costs, claims, expenses, damages, causes of action, or demands, including without limitation reasonable legal and accounting fees, arising or resulting, or alleged by a third party to be arising or resulting from your use of any information or material from our websites or your breach of any of these Terms of Use. The provisions of this paragraph shall indefinitely survive the termination of this agreement.

12. Applicable Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Alberta, applicable to agreements made and entirely to be performed within such province, without resort to its conflict of law provisions.

You agree that any action at law or in equity arising out of or relating to these Terms of Use shall be filed only in the Province of Alberta located in Provincial or Federal Court and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action, or proceeding arising out of these Terms of Use.

13. Termination

Notwithstanding any of these Terms of Use, Sylvan Lake RV reserves the right, without notice and in its sole discretion, to terminate your license to use our websites, and to block or prevent future access to and use of our websites.

14. Severability

If any provision of these Terms of Use shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

15. Google Remarketing

Sylvan Lake RV uses remarketing with Google Analytics and third-party vendors to show ads on internet sites. Sylvan Lake RV and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s prior visit to Sylvan Lake RV’s website.

Users may opt out of Google’s use of cookies by visiting Google’s Ads Setting. Users may also opt out of third-party vendors’ use of cookies by visiting the Network Advertising Initiative opt-out page.

16. Miscellaneous

These Terms of Use apply exclusively to your access to, and use of, our websites and do not alter in any way the terms or conditions of any other agreement you may have with Sylvan Lake RV for products, services, or otherwise. Sylvan Lake RV reserves the right to change any and all content contained on our websites at any time without notice.

17. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Sylvan Lake RV
#3 Erickson Drive, Sylvan Lake, Alberta T4P 2V5
[email protected]
403-887-0911

This Privacy Policy is designed to comply with Canadian privacy laws, including PIPEDA. For more information on PIPEDA requirements, please refer to the Office of the Privacy Commissioner of Canada.